Terms & Conditions
Last updated: 03-12-2026
1. Introduction
Welcome to Vidalinux.com. These Terms and Conditions ("Terms") govern your use of our website and the purchase of technology products from our online store. By placing an order with us, you agree to be bound by these Terms.
We are a company specializing in open-source technology solutions, offering both consulting services and technology products through our online store.
2. Definitions
"Company," "We," "Us," "Our" refers to Vidalinux LLC
"You," "Customer," "User" refers to the person accessing our website or purchasing our products
"Products" means the technology items, software, hardware, and digital goods offered for sale on our website
"Website" means vidalinux.com and all related subdomains
3. Eligibility
By using our website and purchasing products, you represent that:
You are at least 18 years of age
You possess the legal authority to enter into binding contracts
You will use our products in compliance with all applicable laws and regulations
For business customers, you confirm that you are acting within the scope of your business and not as a consumer where consumer protection laws may differ .
4. Product Information and Pricing
4.1 Product Descriptions
We strive to ensure that all product descriptions, specifications, and images on our website are accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current .
4.2 Pricing
All prices are displayed in USD and exclude applicable taxes unless stated otherwise. Shipping costs, if applicable, will be added to your total and displayed before you complete your purchase.
4.3 Price Changes
We reserve the right to modify product prices at any time without prior notice. Such changes will not affect orders already placed and accepted.
5. Orders and Acceptance
5.1 Order Placement
When you place an order through our website, you are making an offer to purchase products subject to these Terms.
5.2 Order Confirmation
We will send you an email acknowledging receipt of your order. This acknowledgment does not constitute acceptance of your order.
5.3 Contract Formation
A binding contract between you and us is formed only when:
We send you a shipping confirmation (for physical products), or
We provide you with access credentials or download links (for digital products)
5.4 Order Cancellation
We reserve the right to refuse or cancel any order for any reason, including:
Product unavailability
Pricing errors
Suspected fraud or unauthorized transactions
Violation of these Terms
If we cancel your order after payment has been processed, we will issue a full refund .
6. Payment Terms
6.1 Payment Methods
We accept the payment methods indicated on our website at checkout. By providing payment information, you represent that you are authorized to use the designated payment method.
6.2 Payment Processing
Payment is required before products are shipped or digital products are made available. All payments are processed securely through our payment partners .
6.3 Taxes
You are responsible for all applicable taxes, duties, and fees imposed by any governmental authority relating to your purchase .
7. Shipping and Delivery
7.1 Physical Products
For physical technology products, we will ship to the address you provide during checkout. Delivery times are estimates only and not guaranteed. Risk of loss passes to you upon delivery to the carrier .
7.2 Digital Products
For software, licenses, or digital downloads, delivery is considered complete when:
You receive an email with download instructions, or
The product becomes available in your account dashboard, or
License keys are provided electronically
7.3 Delayed Delivery
We are not liable for delays beyond our control, including carrier delays, customs processing, or force majeure events.
8. Returns, Refunds, and Cancellations
8.1 Physical Products
Please refer to our separate Return Policy for information about returns and exchanges of physical technology products.
8.2 Digital Products
Due to the nature of digital goods, all sales of software, licenses, and downloadable products are generally final and non-refundable once access has been granted or the product has been downloaded .
8.3 Software Licenses
If you experience technical issues with software products, you must first seek assistance from:
The software developer or publisher directly, or
Our support team at store@vidalinux.com
If the issue cannot be resolved within a reasonable time, you may request a refund within [14/30] days of purchase, subject to verification .
8.4 Defective Products
If a physical product is defective upon arrival, please contact us within [7/14] days for replacement or refund instructions.
9. Intellectual Property
9.1 Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Vidalinux.com or its content suppliers and is protected by intellectual property laws .
9.2 Open Source Software
Some products we sell may include open-source software components. Your use of such software is subject to the applicable open-source licenses (e.g., GPL, MIT, Apache), which may grant you additional rights . In the event of any conflict between these Terms and an open-source license, the open-source license shall prevail with respect to that specific software component .
9.3 License to Use Digital Products
When you purchase a software license or digital product, we grant you a non-exclusive, non-transferable right to use the product in accordance with the license terms provided with the product .
10. User Obligations and Restrictions
You agree not to:
Use our website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Reverse engineer, decompile, or disassemble any software products purchased from us, except as expressly permitted by applicable law
Remove or alter any proprietary notices or labels on products
Resell, distribute, or transfer products without our express written consent
11. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Disclaimer of Warranties
12.1 Products "AS IS"
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED .
12.2 Open Source Components
WITH RESPECT TO OPEN SOURCE SOFTWARE COMPONENTS, WE DISCLAIM ALL WARRANTIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. YOU USE SUCH COMPONENTS AT YOUR OWN RISK .
12.3 Suitability
WE DO NOT WARRANT THAT PRODUCTS WILL MEET YOUR SPECIFIC REQUIREMENTS OR THAT OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE .
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OUR PRODUCTS
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM
WE SHALL NOT BE LIABLE FOR LOSS OF DATA, LOST PROFITS, OR BUSINESS INTERRUPTION
14. Indemnification
You agree to indemnify and hold harmless Vidalinux.com, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising from:
Your use of our products
Your violation of these Terms
Your violation of any third-party rights, including intellectual property rights
15. Third-Party Products and Services
Our store may include products or services from third-party vendors. We do not control these third parties and are not responsible for their products, services, or actions. Any transactions with third parties are solely between you and the third party .
16. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified Terms .
17. Governing Law and Jurisdiction
These Terms shall be governed by the laws of Puerto Rico. Any disputes arising under these Terms shall be resolved exclusively in the courts of Puerto Rico.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
19. Entire Agreement
These Terms constitute the entire agreement between you and Vidalinux.com regarding your use of our website and purchase of products, superseding any prior agreements.
20. Contact Information
If you have any questions about these Terms, please contact us at:
Vidalinux.com
Email: store@vidalinux.com
Address: PO Box 368179, San Juan, Puerto Rico 00936-8179
Phone: 17874392983